Frequently asked questions
When will my order be shipped?
The orders are shipped out within 1–14 days.
What shipping method do you use?
The orders are shipped by registered mail via Slovak Post, or by Packeta and local carriers (DHL, FedEx etc.). For Slovakia and Czech Republic, there is an option to send the package to the pick-up points of Packeta.
How much does the shipping cost?
You can easily have the postage of your order calculated in the Basket according to the size of the order and the specified country of delivery. Kindly note that there might be additional customs duties and taxes applied to orders sent outside of the European Union — these costs are buyer’s responsibility.
How are the prints packaged?
All prints are shipped flat (not rolled up) in thick protective boards and carefully packed in a cardboard box.
What if something goes wrong with the delivery?
If your order gets damaged or lost in transit, please send me a message to [email protected] and I will make sure that you will receive a new print. In case of damage, please attach photos of the outside and inside of the box along with the damage.
What payment methods do you accept?
I accept payments via Besteron (credit or debit card), Stripe (credit or debit card), Apple Pay, Google Pay and PayPal.
What technique do you use for making the prints?
All prints are created by woodcut, an old relief printmaking technique. An image is carved into the surface of a block of wood with various gouges, leaving the printing parts level with the surface while removing the non-printing parts. The surface is covered with ink using a roller and the image is manually printed on paper using a printing press. Each print may differ in small details and is considered to be an original piece of art (unlike digital reproductions). An edition of prints is usually strictly limited in quantity. For my prints, I use only high-quality materials, professional oil-based inks and archival quality papers.
Do you reprint sold-out prints?
No, every limited edition has its beginning and the end. However, as an edition does not have to be printed in its entirety at once, it may happen that I just don’t have more prints in stock at the moment, and I will add more copies later as they are printed.
What do the numbers below the image mean?
Each print within the limited edition bears two numbers in the bottom left corner under the image (e.g. 3/50), where the first number is the number assigned to the impression and the second number is the size of the edition. In addition, several impressions marked A/P (Artist’s Proof), that are not intended for sale, can be made.